• Eastern Grid Electricity Market Forecast - Like the Western Grid, the Eastern Grid forecast presents a fundamental analysis of the factors driving PIRA's 12-month forward price outlooks for multiple delivery points in the Eastern markets, including NEPOOL; NYPP/E; NYPP/W,; PJM; Ontario, Canada; ECAR; MAIN; MAPP; SERC; FLORIDA; SPP; and ERCOT.

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• Market Updates - Prepared to alert Clients to changes in PIRA's Western and Eastern power market outlooks.

• Phone Access to PIRA Staff - An essential part of all PIRA Retainers, phone access to PIRA's staff allows Clients to obtain quality analytical support on the latest developments in short-term supply and demand, facilitating a more productive use of their time. Clients can call to discuss PIRA's latest thinking on short-term electricity markets in the Western or Eastern grids, as well as long-term market information. Clients can also request research on special topics with a quick turnaround, and can arrange for conference calls with our market analysts.

• PIRA Online - PIRA's Internet-based information service gives Retainer Clients exclusive, timely and convenient access to PIRA's analysis and price forecasts for the Western and Eastern grids and Daily Electricity Demand reports. The site also provides U.S. and Canadian statistics for electricity demand, power capacity and generation, as well as import and export information. PIRA Online is the easiest way for Clients to take advantage of multiple-user, multi-site licenses.

• Strategic Briefings - Brings PIRA's senior Electric Power consultants and the Client together on a one-on-one basis to discuss PIRA's latest thinking on short-, medium-, and long-term electric power markets. These briefings are designed to address each Client's specific issues, by assessing how the markets impact their business and examining topics of special interest as requested.

• Briefing Notes - Short, timely analyses of new or unexpected developments affecting the medium- and long-term electricity markets.

• PIRA Research Reports - Detailed analytical reports on topical issues affecting North American electricity markets.

• Annual Retainer Client Seminar - Held every October in New York, the Seminar presents PIRA's medium- and long-term view of oil, gas, and electricity markets. Seminar attendees receive a detailed, 200+ page book on world energy forecasts by region and energy source through 2015, as well as presentation transcripts and slides. The Seminar also examines the major structural changes expected in various world energy markets. The event is an opportunity for Clients and PIRA's staff to

• Discounts on PIRA's Other Retainers and Multi-Client Studies - North American Electricity Retainer Clients get significant discounts when adding other Retainers — Global Crude Oil & Petroleum Products, North American Natural Gas, and European Natural Gas — to their service package. They also receive discounts on PIRA's highly valuable multi-client studies. The comprehensive studies are designed to uncover new business opportunities and to help companies plan strategy in specific segments of the oil, gas, and electricity sectors. Recent studies include Shifting Trade Winds: The Implications of Changing Crude and Product Markets, The Price of Reliability II: Stretching Infrastructure to New Frontiers, and Atlantic Basin LNG: The Next Commodity Market.

• Additional Services Available to North American Electricity Retainer Clients:
  • Average Daily Electricity Demand Departures
  • North American Environmental Markets Service